Like many, our experience with estate agents prior to Bertie and Mitch was predominantly a negative one – with frustrating office hours, lack of feedback and an overall lack of enthusiasm. After 4 months, we had not had a single offer to buy our well-presented property. Luckily, not all estate agents are like that – here we found one that dealt with us in an up-close-and-personal way, working flexibly, enthusiastically and providing an exceptional presentation of our property. Oh, and he sold it for the asking price within one day, need I say more?
Frankly, Bertie and the unique way in which he operates, personifies all of the things that every other agent fails to do – not only that, he lives and breathes his work and this shows whenever you have a conversation with him. If you are looking for someone who turns the estate agent business on it’s head, works with you and your prospective buyers to better sell your property and does it for a fraction of the price, then you need to get in contact with Bertie and his son Mitch, right away.
If everyone sold the way Bertie does, no one would have a single bad word to say about the estate agent industry
Superlatives can’t describe how amazing you have been. You are superb at your job and put so much more effort in to achieve success and a happy client. It’s been a real pleasure working with you and Bertie – two successful sales and one purchase. The service that you and your dad provide is seriously ‘top drawer’. Many, many thanks.
It was an absolute pleasure to work with Bertie (Local Estate Agent MK) and a very refreshing change from your ‘regular’ estate agent experience. Bertie has a unique, holistic approach to his business from the way he conducts his viewings to his flexibility to make the whole process convenient for the client.
For me, the first differentiator was his availability. We viewed our new property at 8.30pm, he brought our buyer around the next day for a viewing before our property was even on the market and he closed the deal (both offers accepted) that same night at 11.30pm.
The second was his proactivity. Bertie remained fully engaged right through to completion even going to such lengths as hosting conference calls with the entire chain and with their solicitors in order to keep things moving and make sure information was flowing back to all parties.
The third was his moral compass. Bertie is a delightfully pleasant chap with high ethical standards. I truly feel that he acted in our (and everyone else’s) best interests and saw no sign whatsoever of the usual sales patter, false promises, pressuring the client and being commission-hungry.
Bertie made a period that is said to be one of the most stressful of a person’s life very easy to manage.
I would strongly urge anybody looking to sell their property in the MK area to get in touch with Bertie first!
We were very impressed by Bertie’s total and very personal commitment to the job of selling our house. He was particularly good at producing excellent photographs and giving a brilliant presentation of our home.
As a result of his efforts our property sold within five days of going to market and we were able to complete and move into our new, Grand Design home much sooner than we had thought. Well done Bertie!
Fantastic service! Bertie is unique in his approach to selling houses – you will not be disappointed. The best by far! Always returns your calls no matter what the time or day. Keeps you in the loop with constant feedback etc. and his presentation pictures cannot be faulted – he spent 2 hours on our house – such attention to detail and he is a ‘tip top, genuinely nice chap too’! 🙂
I can’t recommend Bertie and Mitch highly enough; it’s so refreshing to find a company of estate agents that are committed, truthful and honest.
My own transaction for selling was uncomplicated and smooth which is in complete contrast to other dealings I had with other agents Thank you Bertie!
I cannot thank you enough Bertie for all the help you gave us when it came to selling our house. You were always available whenever we needed you even into the evening when most Estate Agents had shut up and gone home.
When you came to photograph our house your presentation and attention to detail was second to none and of course your charm and wit helped us through what can be a very stressful time. Thank you again Bertie, you were great!
I’d like to thank you for your outstanding service and say what a refreshing change it makes from dealing with many other agents. As you know we’re experienced property investors and buy several properties every year so deal with many estate agents but your service was exceptional. The technique you use to make sure the vendor doesn’t change their mind once a sale is agreed (or us, the buyer for the matter!) is simple yet brilliant. You were completely open and honest throughout, always took our calls or returned them promptly, whatever the time. Your enthusiasm for the property being sold shone through and I’m sure the vendors were equally impressed with how you marketed the property and got us to buy on the first day it went on the market. You even went to the property the day before completion knowing the property was empty to make sure everything was in order and collect the post to pass onto the vendors when there was no need to do that as the sale had already exchanged. Just a simple example of how you went over and beyond the service we normally get from other agents. I can’t recommend you highly enough to other buyers or vendors and hope to buy more through you over time.
Now that we have settled into our new home, I feel a short note to say Thank You to all at Local Estate Agent MK for the professional manner which you dealt with the sale of our house.
From our initial meeting with you, it was clear to my wife and I, that we had the right person acting for us.
The volume of potential buyers from the moment the house was placed on the market was very impressive. Even having a viewing before you had left our driveway.
Your personality and enthusiasm was what made our decision an easy one
In the latter stages of the procedures your willingness to go the extra yard for us was keeping us calm and reassured.
We cannot thank you enough for your wonderful service, and your agents fees were not only extremely competitive, but deservedly earned with your hard work and efficiency.
I have already recommended your Local Estate Agent MK to other people, in the knowledge that they will receive the same top class service as we did.
Wishing you every success in the future, and thank you once again.
I could not recommend Bertie at Local Estate Agent, any more highly. Bertie took the time to look round the house thoroughly before giving an estimate, and once I decided to go with him, the photos he took of the property were excellent. I felt that Bertie took real pride in his work and wanted the best sale for me, and he took the time and care to ensure I got that. Bertie has responded to all my queries, no matter what time or day, and has at all times maintained a professional and friendly manner. I wasn’t entirely sure whether I should use a small, less well-known company, but having done so, I’m so glad I did. If I were to sell my house again, I would definitely use Local Estate Agent and would recommend them to anyone.
Thanks for everything Bertie, you’ve been fantastic.
We found a home that we wanted to purchase but had not put our own home on the market. We needed to act fast to help secure the home we intended buying. We contacted Bertie that evening following a recommendation from my parents. Bertie put our home on the market at 10pm that very night!
Bertie came round the very next morning and took numerous well taken photos and presented our home wonderfully.
The best bit! We had 5 viewings and 3 full asking price offers within 48hrs of our property going on the market! We found ourselves in the fantastic position where we then could choose the buyer we wanted to proceed with, enabling us to secure the property we wanted.
Bertie is very different to estate agents we have used in the past. He presents your home to prospective buyers in a very relaxed but professional manner. He ensures you meet with the prospective buyers so they get to know you, and you them.
On a personal level, Bertie is honest, reliable, professional and above all a really nice bloke!
We would strongly recommend anyone to use Local Estate Agent MK to sell their property. The extremely competitive rates are a bonus given the service you receive from Bertie.
I can highly recommend Local Estate Agent – the service is excellent. The attention to detail for the photographs of my property was amazing, Bertie’s results were astounding. We sold quickly, then the buyer pulled out just before exchange – Bertie was a tower of strength at this time, encouraging and re-starting the sale process seamlessly and quickly.
The difference between Local Estate Agent and the High Street agents is enormous. Bertie is contactable virtually anytime of the day or evening – every day . He does viewings on a Sunday (which makes such sense as this is the time people are off work), he will ALWAYS return your call promptly if he is unable to answer you first time round.
And, of course his fees are such great value for money. The other major factor about this company is that Bertie is totally honest. A very refreshing change from all the other High Street agents I met. He is professional, friendly, very pleasant to do business with and I cannot recommend his services more highly. A big thank you Bertie for all your help and valuable advice throughout the sale of my property!
We were delighted with Bertie’s service. He marketed and sold our house for more than a High Street agent had suggested, within 14 days of instruction, and for a fraction of the cost. He was attentive, hands on, knowledgeable, interested and proactive in all areas of the job from suggestions on how to sell and how to stage the house through to which photos to take and how to take and make them look good.
I decided to put our house on the market with him instead of a High Street agency after he described the whole area around our house was the additional selling point rather than just what was inside the walls of the house. He also listened to what I thought were the good points to our house, and used them along with his thoughts.
We had put our house up for sale previously with several high street agencies, none of which I was satisfied with. The general disinterest & lack of knowledge of the agents that would show up to survey the house, and show prospective buyers around was astounding. My ideas on what where the good points of our house were forgotten by the time the agent left the front door. Agents told me they would decide on the best features of my house, not me, take photos to be misleading, not photograph all rooms due to being late, even forget our house was on sale with them.
Bertie helped all parties, with anything they needed, at all stages in the process, he was there if I needed him before other offices were open and after they had shut. He even helped our buyers resell their house when their buyer pulled out.
Our praise couldn’t be higher.
Hi. We just wanted to say that we were really pleased with the way Bertie handled the sale of our house – having moved before it has never been as easy or as painless as it was this time.
We put our house up for sale on the 15th June and moved to our new property on the 20th August, we can only say that was because of Bertie’s professionalism from start to finish.
The way he approaches his advertising is second to none he doesn’t just take 2-3 photos he takes possibly hundreds and then picks the best to showcase your property and it works. He makes sure you are home to meet a prospective buyer and if they like it encourages them to come back for a second time, and it works. Alongside this are his fees – where else can you find an agent that charges 0.5% ?
He is on the end of the phone at anytime in case of any problems that arise, in fact you actually feel that he is part of the family !
So if you are looking for an agent to sell your property look no further – you have found him – Bertie at Local Estate Agent. In our opinion an honest ,polite and professional, sometimes funny man. Thank you Bertie – it was a pleasure doing business with you.
P.S A week after we moved in, our son and his wife put their house up for sale and sold it after 2 day’s – once again Bertie came good.
To Whom it May Concern,
It is my pleasure to provide a feedback on my experience working with Bertie recently on the sale of my flat in Central Milton Keynes. I enjoyed working with him in several areas of the transaction:
*His response at the initial stage when his company was approached was very prompt. He arranged a face-to-face meeting the same day, and put the administrative structure in place for the sale once we agreed the terms
*Bertie was very proactive in facilitating decision making and responding to queries between parties- vendor (myself), buyer and the solicitors. There was no need to chase him on any issue
*He was very open, straight forward and pragmatic, terms that are rarely attributed to people in this trade
*His overall fee was comparatively much more competitive and, at the same time, the services provided were comparatively far more satisfactory and effective
I recommend him highly to those who want speedy, responsive, proactive, and hands-on sales transaction.
I have just bought a house through Local Estate Agent MK. The ambience created by Bertie Edwards from day one was very personal and professional. I was very well informed and communicated to, during the negotiation period. As a first time buyer, I had lots of questions, which Bertie answered with absolute confidence and he was contactable at all times. I would like to thank ‘Local Estate Agent MK’ for helping me with my first home!
I just wanted to say thank you for all of your help through the buying process. Having visited a number of properties with various estate agents I can safely say that your level of service was the best. From a first time buyer perspective I felt you had a genuine interest in what I was looking for and were readily available whenever I wanted more information. Best of luck for the future, I am sure Local Estate Agent MK will continue to go from strength to strength helping buyers and sellers alike. Thanks again!
Well what can I say, certainly not your average estate agent! Excellent excellent service from start to finish. Professional, friendly and above all, honest. You will not regret choosing Local Estate Agent to sell your home.
Good luck with the business Bertie, and best wishes
I would like to thank you for your services selling our property in Steeple Claydon.
You came highly recommended to us from a friend, we were not disappointed. You went that extra mile so that we got our house sold for the price we required, it was nice to know we could contact you at any time of the day & even night, and not like most, that deal in office hours only.
Your honesty, reliability, appearance & professionalism in your duties were nothing but exceptional.
The money we saved with your rates, paid for our solicitors fees & removals to our new property.
I would strongly recommend anyone to use Local Estate Agent MK to sell their property,
I must say Bertie was very helpful from the very first stages of our sale right till the end.
He was very upfront and honest and kept us informed. Whenever we had a query he was always contactable and willing to help, even in the evenings and weekends. I’m glad we chose Local Estate Agent MK, not only because his selling fee was much lower than any of the other agents that came to see us, but also because we received a very personal service from someone who was so positive, keen and honest… Keep up the good work .
All the best
Mr Smith and family
Purchased through Local Estate Agent in Milton Keynes.
Found the experience with Bertie a pleasant and easy one.
Would recommend to anyone selling or buying to use Bertie, he was so helpful & great with communication.
WHAT CAN I SAY ABOUT THIS GREAT TEAM!!!!!! We have been trying to sell our house with another agent and as soon as we switched to Local Estate Agent everything was done in a timely manner from the signing of the contract with Local Estate Agent to the completion of the sale. We started to get viewings and real interest in 3 days of posting the advertisement on Rightmove and the photos were excellent .
We sold our property for a price we were happy with and we were kept fully updated from start to finish by Bertie,
If you’re looking for an honest, reliable, pro-active estate agent this team will not let you down.
I am writing to express my sincere thanks and gratitude for your help during the recent purchase of my property in Milton Keynes. The service was very friendly and efficient. You always went the extra mile to get things done and often well beyond the call of duty. I would have no hesitation in recommending your agency to any one planning to buy or sell property in Milton Keynes.
Many thanks again